Shipping policy

CUSTOMS / TAXES

Customers outside the UK (including the US, Canada and Australia):

Buyers outside of the UK are responsible for paying any applicable import VAT and Duty. This will need to be paid before the courier can complete the delivery. Please look out for an email from your local customs office with more information.

Printed materials (including books) typically have either no or low import rates, however the customer is responsible for checking this for their own country.

SHIPPING

All information on delivery times and shipping methods can be found here. Silver Press offers worldwide delivery excluding the following countries: Turkey, Israel, American Samoa, Anguilla, Marshall Islands, Netherlands Antilles, Vanuatu, Virgin Islands (British), Dominica, Micronesia, Northern Mariana Islands, Palau, Saint Barthelemy, Saint Vincent and the Grenadines and Northern Mariana Islands. 

CONTACT US

If there is a problem with your order please contact sales@silverpress.org with your order number and we will endeavour to get back to you as soon as possible. Please note that we are a small publishing house so it may take between 3-4 days before you receive a response – we thank you for your patience.